LikySpa

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2024

Introduction

LikySpa ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you consent to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Appointment and booking information
  • Payment and billing information
  • Health information relevant to treatments (with consent)
  • Communication preferences

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Website usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

  • Providing and managing spa services and appointments
  • Processing payments and managing your account
  • Communicating about appointments, services, and offers
  • Improving our services and customer experience
  • Complying with legal obligations
  • Marketing communications (with your consent)
  • Analyzing website usage and performance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these situations:

  • Service Providers: Trusted third parties who assist in operations (payment processors, appointment systems)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing

Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information
  • Staff training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

To exercise these rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookie settings through your browser preferences.

Third-Party Services

Our website may contain links to third-party services:

  • Google Analytics for website analytics
  • Payment processors for secure transactions
  • Social media platforms for sharing
  • Appointment booking systems

These services have their own privacy policies, which we encourage you to review.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

We will securely delete or anonymize your information when it's no longer needed.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Address

LikySpa Privacy Officer

Mayur Vihar Phase 3, Delhi 110096

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications for material changes
  • Updating the "Last updated" date at the top

Your continued use of our services after changes constitutes acceptance of the updated policy.